Dallas.net
Welcome
letter
from Operations
Dallas.net
Welcome
letter
from Billing
Dallas.net
Email
Changes
Dallas.net
IP
renumber
Instructions
View
Current Status
New Subscriber F.A.Q.
Dallas.net Subscriber
Migration F.A.Q.
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**Important Email Maintenance Notice **
Dear Valued Customer,
Waymark Communications Inc will be providing you with a new
email account with the @waymark.net domain during this transition.
Your current @dallas.net address will be forwarded to your new
Waymark email address in parallel with your DSL migration. Your
@dallas.net email will be forwarded to your new @waymark.net
email box at (reference date and time sent in notification).
At this time, Waymark asks that you check you email on the Waymark
server opposed to the Dallas.net. You will be able to view your
old mail that was delivered to the Dallas.net server prior to
the transition date and time above for 30 days after.
You may view your new email box at any time prior to the transition
date. For those who use a 3rd party mail client to POP your
email off of the mail server such as Outlook Express, Outlook
97/98/200 you may follow the directions below or go to http://www.waymark.net/check_email.html
enter in your new email box dictated in this email and following
the easy step-by-step instructions displayed on the webpage.
For those who use the web mail interface to view your email
please go to http://www.waymark.net/web_mail.html
enter in your FULL email address and usual password for access
to your email on the Waymark mail server.
For those who use the webmail interface to view their email:
The quota for the amount of email that you will be allowed to
store on Waymark's mail server is 10 MB. Here are some helpful
hints to clean up your email box:
- Delete items in the .Deleted Items folder.
- Delete emails that you no longer need.
- Delete emails that have attachments, or save them to your
local machine.
Below are the step-by-step instructions for those who use a
3rd party mail client such as Outlook Express, Outlook 97/98/200
to add the @waymark.net email address.
Please remember that all email that is sent to your @dallas.net
email address after the transition date and time of (please
reference notification sent to you from Waymark) will be forwarded
to your new @waymark.net email address.
**Please verify that you have the host name "mail.waymark.net"
configured as your incoming and outgoing mail servers. If you
have an IP address configured for your incoming and outgoing
mail servers PLEASE change this to the host name “mail.waymark.net”.
If you have an IP address shown in your settings for incoming
and outgoing mail servers instead of the host name “mail.waymark.net"
you will be unable to send or receive email after the transition
date and time.**
How to add you new Waymark email address if you are currently
using Outlook 97/98/2000 please follow these steps:
1. Click on Start, point to Settings and select Control
Panel.
2. Double-click on the Mail icon.
3. Under the Services tab, double click on Internet E-mail
or Internet Mail.
4. Go to the Servers tab.
5. For incoming and outgoing mail servers, enter mail.waymark.net.
6. Add @waymark.net at the end of your account name.
For example, if your account name reads username then change
it to: username@waymark.net.
7. For the password field, put in your email password.
8. Click on the box Remember password if you don't want
to type in your password every time Outlook checks for new mail.
9. Do NOT select Log on using Secure Password Authentication
or My server requires authentication.
10. Click on Apply - Click on OK.
If you are currently using Outlook Express please follow
these steps:
1. Open Outlook Express.
2. You may get an error message saying that it can't
authenticate you. Click on cancel or on the X to close the error.
3. Go to Tools menu and select Accounts.
4. Under the Mail tab select your email account and click
on properties.
5. Now select the Servers tab.
6. Make sure your incoming and outgoing mail server is
set to: mail.waymark.net
7. Add @cowtown.net at the end of your account name.
For example, if your account name reads username then change
it to: username@waymark.net.
8. Click Apply then Ok to save your changes.
9. Click on Close to exit out of the Internet Accounts
window.
10. Now you can click on Send & Receive to check your
email.
If you get the same error from Step 2 make sure the account
name has your email address and your password is typed in the
correct fields.
If you are currently using Netscape 4.x as your mail client
you will need to use username%waymark.net, substituting a %
for the @ sign. Due to differences in each version of Eudora
please call our Technical Support team and they will be happy
to assist you.
If you are experiencing any technical difficulties please call
our Customer Care Center at the number listed below.
Please note: For online instructions, please go to http://www.waymark.net/check_email.html,
enter your email address and hit enter. This will give you personalized
instructions.
We thank you for your cooperation during this change that is
intended to better serve our valued customers.
Sincerely,
Technical Support
Waymark Communications
support@waymark.net
972-503-1100 Dallas
972-529-6275 McKinney
817-336-6275 Fort Worth
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